If you did not recieve the goods during our promise time, please don’t open dispute and contact with us timely.
As it may meet the exceptional circumstances such as holiday,bad weather, policy change,remote place,etc.
We will help to check and would give full refund if you did not get the parcel finally.
1. We strive to maintain the highest standards of excellence for shopping experience for 5 stars and 100% customer
satisfaction! Positive feedback 5stars is very important to us.
We sincerely request that you contact us immediately, BEFORE you give us 3 stars or 1 stars feedback,
so that we can satis factorily solve your concerns.
2. Please buy items if you agree with the above terms.
We are doing aliexpress business in an HONEST manner. No cheating,only fair trading.
Trust us ! We will try our best to offer nice service .
When you have any problem about the parcel , please feel free to contact with us .
We promise will reply without 24 hours and within 36 hours on Weekend . The dispute is not the only way to solve problem ,
you will get more surprise if you contact us .
Working time :
We work from Monday to Friday,if you have any question out of our working time, please leave us massange,
we will reply you right away after we back to work. Or you could contact us during our working time,
you could get promtly reply.
Beijing Time 08:30-18:30
New York Time 19:15-04:45
Melbourne Time 11.15-20:45
London Time 00:15-09:45
Have a nice shopping in our store!